Business Guidance

We’re ALL in the People Business

I must admit, I like a good country music song. It takes me back to a more innocent, simple time of my youth working on farms, with my hands, learning how to be part of a team. One of my favorite country singers is Tim McGraw and I love his song, ‘Humble and Kind.’ The song tells us to, “Hold the door, say please, say thank you; don’t steal, don’t cheat, and don’t lie; I know you have mountains to climb but always stay humble and kind.”

These lyrics remind me that how we treat people each day is paramount. How we act is so much bigger than who we are. No matter your title, salary or prestige, no one has the right to treat others poorly. People are messy. Clients, employees, colleagues – we all bring baggage to everyday life. The distraction of our own “junk,” can, at times, keep us from seeking to understand what others may be experiencing in their lives. We are so focused on the mountains we have to climb that we don’t want to be distracted by the needs of others.

The problem is, you cannot get to where you’re going without others. We are all in the people business. Whatever we do – sell, serve, create, etc. – we do it through and/or with people. We need to always remember that it really matters who we’re being with people. I’d submit that we get farther by focusing on helping others than we do by focusing on ourselves.

Help others to believe they’re greater than they think they are by encouraging and bringing joy to their lives. When we bring love, trust, and joy to our relationships, magic happens. Try it. Going back to the song, it offers this sage advice, “Don’t take for granted the love this life gives you, when you get where you’re goin’ don’t forget to turn back around, help the next one in line, and always stay humble and kind.”


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