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Tips for Having Difficult Conversations

Is there a conversation you are anxious about having or maybe even delaying? Perhaps it’s because the issue is sensitive, requires giving or receiving negative constructive feedback, or includes asking someone for help. Maybe the conversation evokes emotion, like anger or frustration. It might involve how you feel about yourself or how others see you. By definition, these are difficult conversations and most of us struggle to know how we should approach them.

Navigating a difficult conversation begins with a shift in our mindset. We typically think we know what happened and want the other person to agree with us…

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